I have to date bought 2 of these on clearance, in 2 sizes and designs, the Blue in largest size and the Red Flower in a size down, which I honestly find too small. Both clearly labeled with defect but when I got them there weren’t any obvious signs of a defect to be found, so fine, I’m very happy with them, super soff, smooth, just great to wallow in actually. Was quite disappointed when after 2 washes using our washing machine, the Blue pilled all over, just made using them not as nice when it was smooth. Maybe this was the defect you described, I don’t know. The Red Flower already has mild pilling too though not as bad as the Blue. Maybe it’s us, don’t know if we’re washing it wrong, but this makes me wary of wanting to buy any more of these. I still use them, it’s a shame not to, I just don’t enjoy it as much now. I’ve also bought on Clearance your Bath and Face towels and they’re quite fine after several washes, love them actually. So I don’t know where we went wrong with these.