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FAQ

How do I know what size to order?

Check out our sizing guide here. We carefully selected our sizes to fit standard  and deep mattress bed sizes in the Philippines.

Do your sheets wrinkle?

Unlike other sheet brands we ensure that our manufacturing partners do not use any artificial wrinkle-free chemicals. Your luxury bamboo sheets will not wrinkle as much as other cotton products but you may encounter natural wrinkles as part of the washing and drying process.

We recommend hang drying to prevent significant wrinkling. If you use a dryer, we recommend removing your sheets 5 minutes before the cycle ends and hang dry until completely dry.

Can I purchase just a flat sheet?

Right now, we don't sell flat sheets on their own, as they are only included as part of our sets.

Can I purchase extra pillowcases?

Yes! Check out the shop to add an extra pair (or more) pillowcases to your cart.

How do I wash my sheets?

The best way to take care of your bamboo sheets is to:

Machine wash cold. Do not use bleach. Use mild detergent. Tumble dry on gentle cycle. Low heat iron if necessary.

How deep are your fitted sheets?

Our luxury sheet set can fit up to 16” in mattress depth.

When is my order shipping?

Orders are shipped within 1-2 business days. You will receive an email and text confirmation when your package is on the way.

What is your return policy?

We are confident in the quality of our products and truly believe you will love the feel of your new bedding. If you are unhappy, reach out to us and we will make it right.

What is your exchange policy?

If for some reason you need to exchange your product, send us an email and we'll help you through the process.

How do I pay?

We accept major credit cards and debit cards. You may checkout through Paypal, even if you don't have a Paypal account. If you don't have a credit card, email us and we'll walk you through the process. Also, we accept BDO bank deposit. Just go through checkout and you'll see that the process is convenient :)

Do you have duvet covers?

We are developing the most comfortable complete bedding set. We will be extending a special offer to everyone who buys sheets while our duvet covers are being made.

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If you have a question that isn't answered here, kindly contact us and we'll get back to you as soon as possible.